Help
  
For JVC Professional Commercial Sales Enquiries, please call 1300 728 225 and press Option 2 for JVC Professional. Follow the prompts to choose which State you are calling from.

NSW / ACT

Peter Farmakis
farmakisp@jvcpro.com.au
 
VIC / TAS / SA
 
Nick Critelli
critellin@jvcpro.com.au
 
QLD / NT
 
Bryan Fagerlund
fagerlundb@jvcpro.com.au

All other states and territories

Noel Oakes
oakesn@jvcpro.com.au


For JVC Consumer queries, please contact:

JVC Consumer Hotline

Tel: 1300 728 225 (then Press Option 1)
Fax: 1300 728 226
Email: jvc-australia@hagemeyer.com.au


For mail correspondence, please send to:

Hagemeyer Brands Australia Pty Ltd
JVC Professional
104 Vanessa Street
KINGSGROVE   NSW   2208
AUSTRALIA

or, email to:

jvcpro@hagemeyer.com.au
 
 
 
For Technical Assistance, please contact the following:
 
JVC Professional Technical Assistance (for Professional Products ONLY, not for items purchased through retail outlets):
 
Due to the nature of professional equipment, it is recommended that you provide an email of your symptoms first, so that we are able to provide a clear assessment that addresses all your stated issues.


Email: tech.support@jvcpro.com.au
Tel: 1300 728 225 [ask for JVC Professional Technical Assistance]
 
JVC Consumer Technical Assistance (for products purchased via retail outlets):
 
Tel: 1300 728 225
Email: jvc-australia@hagemeyer.com.au
 
 
 
For Spare Parts, please contact the following:
 
JVC Account Customers:
Tel: 1300 728 225
Fax: 02 9554 4902
E-mail: parts@hagemeyer.com.au

JVC Non Account Customers
Enfield Electronic Parts P/L
Tel: 02 9715 2448
Fax:02 9715 2449
E-mail: enfield.parts@optusnet.com.au 

For hard-copy Instruction Manuals, please contact the following:
 
High Country Service Data
Locked Bag 2008 
Cooma NSW 2630
Tel: 03 5771 1277
Fax: 03 5771 1288 
E-mail: contact@hcsd.com.au 
Web: www.hcsd.com.au
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